ST Online Letter, July 1, 2006
Double standards: White visitor gets attention while S'pore native, who pays the bill, is ignored
With reference to your recent report about the double standards in service, I agree with it.
I am now visiting your lovely city with my daughter and son-in-law after an absence of over 35 years. Most of the stores and restaurants we visited always deferred to Bryan, my son-in-law, and Vila, my daughter. He is white and she is half-white. I, looking like a local, was often ignored.
Ironically, the bill was usually presented to either of them even though my name was on the credit card.
I have thoroughly enjoyed my visit to Singapore but this native daughter is saddened by the double standards in courtesy.
Miscellaneous: Read Popagandhi, on customer profiling for retail staff.